Privacy Policy

At Prepson, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered exam preparation platform.

1. Information We Collect

1.1 Personal Information

When you register for an account, we collect:

• Full name and username
• Email address
• Phone number (optional)
• Date of birth
• School/institution name
• Target exam and year

1.2 Usage Information

We automatically collect:

• Practice session data and performance
• Exam results and scores
• Learning progress and subject selections
• AI chat conversations for improvement
• Video viewing history in Learn mode
• Device information and browser type

1.3 Payment Information

Payment processing is handled by Paystack (a PCI-DSS compliant payment processor). We do not store your credit card details. We only retain transaction records and subscription status.

2. How We Use Your Information

We use your information to:

• Provide Services: Deliver personalized exam preparation, AI tutoring, and learning content
• Improve Platform: Analyze usage patterns to enhance features and user experience
• Personalization: Customize content based on your target exam and subjects
• Communication: Send important updates, subscription notifications, and educational content
• AI Features: Power our AI tutor with context from your learning history
• Analytics: Track progress and generate performance insights
• Security: Detect and prevent fraud or unauthorized access

3. AI and Third-Party Services

3.1 AI Processing

We use OpenAI's services to power our AI tutor features. Your chat conversations and questions may be processed by OpenAI's API. We ensure that:

• Data is encrypted in transit
• No personally identifiable information is shared beyond what's necessary
• AI conversations are used only to improve your learning experience

3.2 Other Third-Party Services

• Paystack: Payment processing
• Azure Communication Services: Email delivery
• YouTube: Educational video content (Learn mode)

4. Data Storage and Security

We implement industry-standard security measures:

• Encrypted data transmission (HTTPS/SSL)
• Secure password hashing
• Regular security audits
• Access controls and authentication
• Data hosted on secure cloud infrastructure

5. Your Rights and Choices

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Export: Download your learning data and progress
• Opt-out: Unsubscribe from marketing communications
• Object: Object to certain data processing activities

To exercise these rights, contact us at support@prepson.com

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. After account deletion, we may retain certain data for legal compliance, dispute resolution, and legitimate business purposes. Learning data is typically retained for 90 days after account deletion.

7. Children's Privacy

Our service is available to students preparing for JAMB, WAEC, and NECO exams. For users under 18, we recommend parental guidance and consent. We do not knowingly collect data from children under 13 without verifiable parental consent.

8. International Users

Prepson primarily serves students in Nigeria. If you access our service from outside Nigeria, please be aware that your information may be transferred to and processed in Nigeria or other countries where our service providers operate.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through a prominent notice on our platform. Your continued use of Prepson after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy, please contact us: